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DMCA & takedowns

Anyone with an account can post a bead pattern to Stacks, and every one of them is looked at by a human before it goes live. Humans miss things. If something on PLURcraft copies work you own, this page is how you get it taken down.

Designated agent

Send notices to our designated agent under 17 U.S.C. §512(c)(2):

Email gets a human within a few business days. Postal notices are answered, but slowly — if the material is live and you want it down today, email.

What a takedown notice needs

A notice that leaves any of these out is not something we can act on, and we will write back asking for the missing piece rather than guessing. Include:

  1. Your physical or electronic signature, as the owner or someone authorised to act for them.
  2. What is being infringed — the specific design, photo or text, not a whole catalogue.
  3. The URL of the material on this site. One line per URL. "Search my brand name" is not a location; we cannot act on it.
  4. Your name, mailing address, phone number and email.
  5. A statement that you believe in good faith that the use is not authorised by you, your agent or the law.
  6. A statement that the information in the notice is accurate, and — under penalty of perjury — that you are the owner or authorised to act for them.

What happens next

  1. We take the post down or cut off access to it, usually the same day we read the notice.
  2. The person who posted it is told what came down and why, and gets a copy of the notice with your contact details in it — that is how the process works, so send it from an address you are happy to hand over.
  3. Every takedown is logged with the moderator who made the call.
  4. Accounts that keep doing this lose access. Repeat infringement ends an account.

If your pattern came down and you think that was wrong

You can send a counter-notice to the same address. It needs your signature, the pattern and the URL it was at, and a statement under penalty of perjury that you believe in good faith it was removed by mistake or misidentification. You also have to give your name, address and phone number, and consent to the jurisdiction of the federal court for your district — or, if you are outside the United States, for any district where we may be found.

We pass a valid counter-notice to whoever filed the original. If they do not tell us they have gone to court within 10 to 14 business days, the pattern goes back up.

A word about bad notices

Under §512(f), knowingly misrepresenting that something is infringing makes you liable for the other side's costs. A color scheme is not copyrightable. A heart made of pony beads is not copyrightable. A specific illustration, photo, logo or licensed character is. Please send notices about the second kind.

Not a copyright problem?

Every stack has a Report link on it for anything else — a licensed character we missed, drug references, someone else's photo, a face that does not look 18. That reaches the same moderators without any of the paperwork above. Our content rules are in the terms of service.